All Systems Operational
API ? Operational
PCI API ? Operational
Dashboard Operational
www.ravelin.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 27, 2021

No incidents reported today.

Nov 26, 2021

No incidents reported.

Nov 25, 2021
Resolved - The API latencies have returned to their usual from 1313 UTC, after switching failing over to our secondary BigTable cluster.
Nov 25, 16:28 GMT
Monitoring - We have put a fix in place and response times for all API requests have returned to normal. We are still monitoring the situation.
Nov 25, 13:25 GMT
Update - We are seeing a slight increase in response times from our API, affecting 2% of traffic. This increased response time is coming from increased latency of our BigTable cluster which we continue to investigate.
Nov 25, 12:04 GMT
Update - We are seeing a slight increase in response times from our API. This is affecting a very small number of requests. We are investigating the cause. More updates to follow
Nov 25, 11:42 GMT
Update - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Nov 25, 11:39 GMT
Investigating - We are seeing a slight increase in response times from our API
This is affecting a very small number of requests
We are investigating the cause
More updates to follow
Nov 25, 11:36 GMT
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021

No incidents reported.

Nov 16, 2021
Resolved - Google have now reported that the incident has been resolved. All our systems are operational and performing normally.

https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh
Nov 16, 20:19 GMT
Update - Google Cloud seems to have recovered and our platform is operational again.
Nov 16, 18:32 GMT
Monitoring - Google have acknowledged an issue with their Cloud Networking beginning at Tuesday, 2021-11-16 09:53 US/Pacific.
https://status.cloud.google.com/incidents/6PM5mNd43NbMqjCZ5REh

We are still seeing some 500 responses from our API. We have contacted Google and are continuing to monitor the situation.
Nov 16, 18:18 GMT
Update - A major outage on Google Cloud has affected our platform. We now believe this has been resolved. We are continue to monitor the situation.
Nov 16, 18:10 GMT
Update - We are continuing to investigate this issue.
Nov 16, 18:00 GMT
Investigating - We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
Nov 16, 17:54 GMT
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.

Nov 13, 2021

No incidents reported.