All Systems Operational
API Operational
pci.ravelin.com Operational
Dashboard Operational
www.ravelin.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 9, 2021

No incidents reported today.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Resolved - Performance seems to have returned to nominal levels. We are monitoring the situation.

A deployment in our system was erroneously evicted by kubernetes due to a mitigation done earlier in the day. This mitigation avoided an error case caused by a zonal issue in our cloud provider. Unfortunately, this caused an issue with launching a stateful set. The stateful set that had been safely shut down in the offending zone was blocking other instances from starting up. In an unlucky turn of events, this stateful set happened to be first in the list.

We have unblocked instances from spawning and service should be operating normally once again. We will update you with more details in the future
May 6, 20:21 BST
Identified - We believe we know the issue and have put a fix in place. We will keep monitoring and update you on root cause.
May 6, 19:48 BST
Investigating - We are investigating errors on our fraud API.
May 6, 19:48 BST
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.