Periodic increase in error rates on the transaction API

Resolved·Degraded performance

The incident has been resolved.

Thu, Jul 9, 2026, 03:31 PM

(3 months ago)

Affected components

Jul 9, 2026, 01:10 PM

01:42 PM

PSP API

Updates

Resolved

The incident has been resolved.

Thu, Jul 9, 2026, 03:31 PM

Monitoring

We have stopped returning 500s. We are monitoring the situation.

Thu, Jul 9, 2026, 01:42 PM(1 hour earlier)

Identified

We have identified the issue and have mitigations in place such that the api should no longer be returning errors. We are continuing to monitor and address the root cause.

Thu, Jul 9, 2026, 01:20 PM(22 minutes earlier)

Investigating

We are seeing a small number of errors periodically due to an issue in our aggregations service. We are currently investigating.

Thu, Jul 9, 2026, 12:32 PM(48 minutes earlier)