Increased Error Rate
Incident Report for Ravelin
Resolved
No spikes in errors recorded since last update. We continuously monitor the platform and will work to make appropriate improvements to our systems in order to minimise future recurrence.
Posted Jan 29, 2021 - 21:06 GMT
Monitoring
The fix has been implemented, we are no longer seeing elevated error levels. We will continue to monitor the results.
Posted Jan 29, 2021 - 20:13 GMT
Identified
An issue with CPU utilisation on our primary datastore from a 4x increase in requests is causing intermittent errors. We are increasing the cluster size which should fix the issue.
Posted Jan 29, 2021 - 20:07 GMT
Investigating
We are currently investigating this issue.
Posted Jan 29, 2021 - 19:30 GMT
This incident affected: API.