A continuation of the occasional burst of 500s being returned on our API: https://status.ravelin.com/incidents/pkr07psskgf2
. Since our last update we have observed bursts of 500s returned from the API at a rate of 0.4% per minute at 2245 BST last night, and 0.55-0.76% per minute between 0545 and 055 BST this morning, and 0.035%. at 1130 BST.
These 500s are the results of timeouts with our connection to Google BigTable, which we are continue to monitor. We are working with Google to investigate the matter further. In the mean time, we are adapting our internal request-routing logic to better identify which services are experiencing elevated error rates so that we can steer traffic to healthy services. We expect this to mitigate the impact of these timeouts while we investigate.